The St. Mary’s County Metropolitan Commission (MetCom) recognizes that the ongoing federal government shutdown may create financial hardships for some of its valued customers. In response, MetCom is providing assistance and temporary relief programs to residential customers who may experience hardship due to the unanticipated government shutdown. For those facing temporary financial strain, the Commission is:

 

· Offering extended payment arrangements for customers having difficultly paying their public water and sewer bills;

· Waiving late payment fees and the good-faith payments required to establish payment plans;

· Suspending disconnections for non-payment;

· Reconnecting service without a fee if disconnected during the shutdown;

· Providing a list of Financial Resources for possible financial assistance

· Accepting verification confirming the customer is a federal employee who was

involuntary furloughed without pay.

 

“Customers are the mainstay of our business and being able to assist them in a time of need alongside other local utility providers, such as SMECO, is a tremendous honor for the Commission” said MetCom’s Executive Director, George Erichsen.

 

Any residential customer who needs assistance during this time is encouraged to contact MetCom’s Customer Service Team at 301-737-7400.