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Charles County School System To Host Bus Hotline In Preparation Of New School Year

Charles County Public Schools (CCPS) is sponsoring a bus hotline for parents to call with questions about school bus routes. Bus routes, route information and pick-up and drop-off times will be loaded into School Locator, the mapping system used by CCPS, by Monday, Aug. 21. Bus information for students will also be loaded by Aug. 21 to ParentVue, under the Student Info menu area.    

Transportation staff are working to load route data into School Locator and will continue to do so through the opening of the school year. School Locator is available on the CCPS website here. The first day of school for students for the 2023-2024 school year is Monday, Aug. 28.  

The bus hotline will be available during the week prior to the opening of school, as well as the first two days of the school year. Call 301-932-6655 to access the hotline. The hotline schedule is below.  

  • Aug. 21-25, 8 a.m. to 4:30 p.m.

     

  • Aug. 28-29, 6 to 10 a.m., and 1 to 5:30 p.m.

   Please note the hotline is staffed with transportation staff, as well as CCPS staff members from different departments who volunteer their time to support the hotline during the opening of schools. Call volume is expected to be high; callers who are not able to reach a live person should attempt to call the hotline until they can connect with a staff member.  

 

Parents/guardians who do not see transportation information listed in School Locator, ParentVue or Where’s The Bus after Aug. 21 can reach out to the CCPS transportation department by email at ccpstransrouting@ccboe.com for assistance.  

 

School Locator is designed to allow the public to enter an address and see which three schools – elementary, middle and high – an address is zoned for. It also indicates if the address is eligible for bus transportation to a particular school, the bus number for each route and the location of the closest bus stop to the address. School Locator uses mapping data from the county and filters it by the system’s current school zones.  

School Locator does not include bus information for special needs students, which must be arranged through the IEP process at a child’s school. Students requiring special needs transportation will be contacted directly by transportation staff.  

Bus stop change requests must be submitted online through the school system website at https://www.ccboe.com/departments/transportation/help-tickets.  

Bus stops within established subdivisions are permanently placed at specific locations to ensure consistency and equity among riders. Buses may run later than normal during the first weeks of school to adjust for changes in routes and/or established stops.  

CCPS is also launching the “Where’s The Bus?” program this year in which parents can download a mobile app or create an online account to monitor their child’s buses daily. Data for the 2023-2024 school year will not be available in Where’s The Bus until Aug. 21. To learn more about Where’s The Bus, visit www.ccboe.com.  

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